Get in Touch
Contact
Optimal Academy
We welcome inquiries from families, schools, and community partners. Whether you want to schedule a tour, begin enrollment, ask about program fees, or learn about volunteer or partnership opportunities, our team is here to help.
Admin: 10am-4pm Mon-Fri
School Program: 2:30pm-6:30pm Mon-Fri
Contact Information
phone
Service Area
Greene County, Kinston, Goldsboro, Farmville, and surrounding areas in Eastern North Carolina.
Hours
Admin: 10am-4pm Mon-Fri
School Program: 2:30pm-6:30pm Mon-Fri
How to Schedule a Tour or Enrollment Meeting
- Call (252) 702-0645 and request “Enrollment & Tours.”
Our team will confirm available times and discuss whether you prefer a weekday afternoon tour (to see after-school in action) or a daytime meeting.
Send Us a Message
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Policies & Requirements
Required Enrollment Materials (General Guidance)
- Completed registration form
- Emergency contact and medical information
- Authorized pickup list
- Any relevant IEP/504 or health plans (if applicable)
- Payment/fee agreement (where required)
Health & Emergency Policies
We prioritize safety and prepare for unexpected circumstances. When you contact us, staff will explain:
- Illness and exclusion policies
- Medication administration procedures
- Emergency response plans and communication protocols
- Contact procedures for urgent events
Volunteer, Partnership & Donation Inquiries
We welcome community involvement. Interested volunteers and partners should call the main office to discuss current needs and background check requirements. We partner with local organizations to expand enrichment and ensure resource alignment with program goals.
Why Contacting Us Matters
Direct contact allows families to:
- Tour facilities and meet staff
Review age-appropriate schedules and enrollment options
Discuss individualized supports for students with special needs
Learn about scholarship or sliding-scale options
Coordinate with school teams for smooth transitions
What You Can Expect When You Call
- Friendly, informative responses from our enrollment team
- Clear directions about required registration materials and deadlines
- Scheduling options for tours and family meetings
- Follow-up contact to confirm paperwork and start dates
Common Reasons Families Reach Out
- Enrollment and registration information
- Program schedules and fee structures
- Transportation or bus coordination questions
- Requests for accommodations or IEP coordination
- Volunteer, internship, or partnership inquiries
Frequently Asked Questions
Yes. Our facility at 1108b Kingold Blvd provides designated pickup zones for safe student dismissal. Staff will guide families on protocols during arrival and dismissal.
Our staff primarily speak English. We make accommodations and use translation resources when possible to accommodate families with limited English proficiency.
We provide daily or weekly updates via communication channels agreed upon at enrollment, including snapshot reports and notes on completion of homework and enrichment activities.
Call (252) 702-0645 as soon as possible. We will confirm the change and implement the authorized pickup procedure.
